COVID-19 has forced digitalisation in many industries and changed behaviours too. And they are here to stay. 8 in 10 people polled say that they will continue with online banking even after the pandemic.
What will this mean to banks? Fewer physical branches, lower rental costs, re-orientating their operations to Ensure that they can support digital banking better.
What does this mean to landlords? A different tenant mix and redesigning the use of their physical space.
What does this mean to the other industries? Tech is the way to go. Opportunities & innovation will continue there. This is the new normal!